Notes on change.
Short pieces on strategy, governance, data and artificial intelligence, written for people who have to decide.
Priorities before the roadmap
A digital roadmap is useful when it makes choices explicit. Starting from a list of technologies hides the organisational problem.
Artificial intelligence: conditions before use cases
Assessing an AI opportunity means understanding the process it fits into, the data available and who is accountable for decisions.
Systems that don’t talk: governing integration, not just the project
Value comes from where a business's digital systems talk to each other. That is where projects get complicated.